How it works
From integration review
to digital asset delivery
Rampay is designed around two connected journeys: the onboarding of the business relationship and the transaction journey of the end user.
Partner onboarding
Establishing the business relationship
Onboarding is a review process, not a sign-up form. It establishes who the business is, how it operates and whether an integration can proceed. KYB applies to the integrating business; KYC applies to the individual end user completing a transaction.
01
Initial Review
An initial review considers the proposed integration, business model and intended use case.
02
KYB
Business identity, registration and corporate information may be collected and reviewed.
03
Ownership & Control
Relevant ownership, beneficial ownership, directors, controllers and authorized representatives may be identified and verified where required.
04
Business & Risk Review
The business model, products, customer base, target jurisdictions and expected transaction activity may be assessed.
05
Technical Integration Review
Integration requirements, transaction structure and operational responsibilities are defined.
06
Production Eligibility
Production access is subject to successful completion of applicable onboarding, eligibility and integration requirements.
Customer transaction
The end-user journey
Once an integration is live, the end-user journey follows a defined sequence with visible states at each stage.
01
Choose Amount
The user selects a transaction amount, with applicable transaction information presented before confirmation.
02
Select Asset
The user selects a supported digital asset from those made available for the relevant configuration and jurisdiction.
03
Identity & Eligibility
Identity and eligibility requirements may apply and can vary according to jurisdiction, customer profile, transaction characteristics and applicable requirements.
04
Payment
A fiat payment stage is coordinated using the payment components made available. Method availability depends on jurisdiction, eligibility and configuration.
05
Transaction Controls
Screening, risk-based controls and review mechanisms may apply before a transaction can progress to conversion.
06
Conversion
Following successful completion of applicable stages, fiat value may be converted into the selected supported digital asset.
07
Receive Digital Assets
Following successful payment, conversion and completion of the applicable checks, the selected digital asset is transferred to the user’s designated wallet.
08
Status Confirmation
Structured transaction states communicate progress and the final outcome to the integrating platform and, where applicable, to the user.
The integrating business does not receive or hold the end user’s digital asset as part of this transaction journey. Certain payment, verification, conversion and digital asset services may be provided through appropriately authorized third-party service providers, depending on jurisdiction and service configuration.
Exceptions & additional review
A journey is not always linear
Structured infrastructure has to account for the cases where a transaction cannot simply proceed.
A transaction may require additional information, review or verification before completion. Certain transactions may also be declined, suspended or unavailable depending on applicable requirements, risk assessment, eligibility or service availability.
Where a journey cannot proceed as expected, the objective is a clear state, a traceable reference and an outcome the integrating platform can handle predictably.
The stages described on this page are illustrative. The requirements applicable to any onboarding or transaction depend on jurisdiction, customer profile, transaction characteristics, service configuration and applicable legal and regulatory requirements.